These terms and conditions apply to all wines, spirits or other goods or services supplied by Philglas & Swiggot to you. Philglas & Swiggot is a trading name of Philglas & Swiggot Limited (Company Number 4654163, VAT Number 843254826) whose registered office address is at 21 Northcote Road, Battersea SW11 1NG
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18 Years Or Older

You must be 18 years of age or older to visit our website and/or purchase any product from us.  If you are younger than 18 years of age you must leave this website immediately.

Our Contract With You

Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we accept your order and in the case of wines and goods to be delivered to you, when we actually despatch the goods to you. At any point up until then, we may decline to supply the goods or services to you without giving any reason. At the moment we accept your order, or in the case of delivery of goods, when the goods are despatched, a contract will be made between you and us.

Ownership

All wines and spirits or other goods ordered remain the property of Philglas & Swiggot Ltd until payment is received in full.

Description & Prices

The description and prices payable for the items that you order are clearly set out on our website. If, by mistake, we have under-priced an item, we will not be liable to provide that item to you at the stated price, provided that we notify you before we despatch the item concerned or, in the case where we are not despatching an item, within 2 working days of our acceptance of your order and we may cancel your order provided we refund you any payments you have made. You may agree to pay the correct price, in which case we will proceed with your order. In the unlikely event that an item has been over-charged, a full refund of the difference will be given. We reserve the right to change our prices. Please refer to our website for all current prices.

Refunds & Returns Policy

Incorrect or damaged goods. In the unfortunate situation of goods being faulty or damaged in transit, Philglas & Swiggot offer the choice of either a replacement or a full refund including any shipping costs incurred. Please contact us directly (these should be reported to the Seller within 5 working days of delivery) and immediately by phone 020 7924 4494 or email hello@philglas-swiggot.com and we’ll provide immediate assistance. We may ask for photographic proof in order to quickly resolve any issues.

Gift Vouchers

Please note our gift vouchers are valid for 1 year from date of issue.  Gift vouchers do not have a monetary value and are not refundable. There is no given change when a gift voucher is used.  You do not have the right to get change when you use a gift voucher unless the voucher’s terms specifically state that change will be given.

Privacy Policy

We value your privacy, please go to our privacy page to see our full policy.

Nonetheless you have a right of access to all information we hold about you; please contact us on +44 (0) 207 402 0002 or e-mail us hello@philglas-swiggot.com.

Verification Checks

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 2018.

All information revealed through such checks shall be used by us in accordance with our Privacy policy although we may refer any information which appears to be fraudulent or unlawful to relevant third parties such as police or other enforcement authorities, banks, credit card companies as may be appropriate

Applicable Law

These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

Nothing in these terms and conditions limits or excludes your statutory rights as a consumer. These terms and conditions are subject to amendment.